Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at hello@oluchikids.com or talk to us on WhatsApp by clicking the icon on the bottom right of your screen.
Shipping
Your order will be processed, packed and shipped out within the next 2 working days. Delivery may take 1-3 working days (WM) and 3-5 working days (EM).
Your tracking number will be sent through your email address or phone number once we've fulfilled / shipped your order out.
Others
Most definitely. We will include a handwritten card with your message on it!
Simply go to your cart (after you've added all the products you want), and write your message in the text box in the bottom of your screen before checking out.
Most gift bundle are available for purchase on our website but selected gift bundle / bundle deals are available only on WhatsApp. You can also create your own gift set/bundle with any Oluchi Kids products you'd like.
Click the WhatsApp icon on the bottom right of your screen to view the gift bundles / bundle deals or to create your own with us now!
Message us on WhatsApp with your name, order number and a picture of the wrongly sent product(s).